What is Teladoc?

With no per visit fee, Teladoc gives you the option to chat with a licensed U.S. physician without waiting in a crowded waiting room or doctor’s office. Talk to a doctor by phone or even online video and get a diagnosis, treatment options, and prescriptions, if medically necessary.

What can
Teladoc treat?

Common conditions such as sinus problems, respiratory infections, allergies, urinary tract infections, cold and flu symptoms, and many other non-emergency illnesses.

  • colds
  • poison ivy
  • bronchitis
  • sinus problems
  • urinary tract infections
  • flu
  • respiratory infections
  • pink eye
  • allergies
  • ear infections
How to setup your Teladoc account
  • Log on to mybenefitswork

  • Click Register

  • Complete information

  • Click Proceed

How to
call Teladoc?

It’s easy! Call Teladoc at 855-VIP-DOCS (855-847-3627), setup an appointment online at Teladoc.com/feelbetter, or download the mobile app here.


How do you get
prescriptions?

If prescribed by the doctor, prescriptions will be sent to your pharmacy electronically or by phone. Teladoc does not guarantee prescriptions. It is up to the doctor to recommend best treatment options for you.


Is my electronic health
record kept private?

Teladoc uses encryption methods to protect your personal information. You determine who can see the information in your record.

Before requesting a consult, complete your medical history

  • Complete all fields on the Personal Information page
  • Create My Login Information
  • Enter your medical history
  • Click “Continue” on the Billing Information page ($0 for you)
  • Follow the instructions to review and confirm
  • Click “My Medical History” to add more medical info and “My Family” to add any dependents.
Meet our doctors

Teladoc is simply a new way to access qualified doctors. All Teladoc doctors:

  • Are practicing PCPs, pediatricians, and family medicine physicians
  • Are U.S. board-certified and licensed in your state
  • Have an average experience of 20 years
  • Are credentialed every three years, meeting NCQA standards
Why Teladoc?
  • When you need care now
  • If you're considering the ER or urgent care for a non-emergency issue
  • On vacation, on a business trip, or away from home
  • For short term prescription refills

This plan is NOT insurance. The plan is not insurance coverage and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CMR 5.00. This discount card program contains a 30-day cancellation period. Discount Medical Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475 Dallas, TX 75380-3475, 800.800.7616.

More information
My Coverage
ID Card Info