What can Nurse Navigator
help you with?

  • Locate provider options
  • Schedule appointments
  • Research physicians
  • Obtain medical records
  • Assist with health plan benefits
  • Provide guidance and education
  • Medication coordination
  • Patient support

Making a
healthcare appointment
  • Call or email Nurse Navigator

  • Tell them the type of doctor you need

  • Select a doctor from the network

  • Schedule an appointment with the doctor (or have Nurse Navigator do it for you)

  • If your doctor recommends that you see a specialist (or receive imaging), call Nurse Navigator

Note: IMS is the insurance provider for Dallas/Ft. Worth area employees. PHCS is the insurance provider for all employees elsewhere.

More information
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