The Nurse Navigator program consists of a team of registered nurses and benefit specialists that make sure you receive the highest level of care at the lowest cost.
Call or email Nurse Navigator
Tell them the type of doctor you need
Select a doctor from the network
Schedule an appointment with the doctor (or have Nurse Navigator do it for you)
If your doctor recommends that you see a specialist (or receive imaging), call Nurse Navigator
Note: IMS is the insurance provider for Dallas/Ft. Worth area employees. PHCS is the insurance provider for all employees elsewhere.